Information we collect

When you request an estimate, we may collect your name, email address, telephone number, ZIP code, requested services, preferred contact method, preferred contact time, project details, landing page, referring page, campaign parameters, and related submission information.

How we use information

We use submitted information to review and respond to your request, determine service availability, communicate about the requested service, improve the website, measure lead sources and marketing performance, prevent abuse, and maintain business records.

Service providers

We may share the information in an estimate request with a local carpet-cleaning provider available to respond. The provider may contact you by the method you selected to discuss the request. CelinaCarpetCleaning.com does not sell submitted contact information as a standalone consumer-data product.

Website operation and analytics

The website and its hosting, security, email-delivery, analytics, and form systems may process technical information needed to operate the site. If advertising or analytics platforms are enabled, they may use cookies or similar technologies according to their own policies and the choices made available on the site.

Retention and security

Information may be retained for as long as reasonably necessary to handle requests, evaluate website performance, maintain records, prevent fraud, and comply with applicable obligations. Reasonable administrative and technical safeguards are used, but no online system can be guaranteed completely secure.

Your choices

You may ask about, correct, or request deletion of information associated with your estimate request by emailing hello@celinacarpetcleaning.com. We may need to retain limited information when reasonably necessary for security, legal, or recordkeeping purposes.

Changes to this policy

This policy may be updated as the website, service-provider relationship, or data practices change. The updated date will be revised when material changes are published.

Contact

Questions about this policy may be sent to hello@celinacarpetcleaning.com.